When the order is placed, the customer is considered to have read and accepted the following terms and conditions:
DELIVERY FORMAT

The audio file is delivered as a coherent audio file that is cleaned and trimmed. Longer material is split into separate audio files of appropriate length. The audio file is delivered as a downloadable file or via email.

TECHNICAL FORMAT

Default file format is WAV 24bit 48kHz mono, one-run, clean-cut, cleaned of 'pops & clicks', normalized to -2 dB. If a different format is desired, it is specified in the order.

AFTER PUBLICATION

Does Sofia have the right to use the published recording as a work sample/reference unless otherwise agreed.
APPROVAL

An order is considered approved for invoicing when it has been published, approved by the customer or if there is no response within four working days of delivery

PERFORMANCE WARRANTY
You are always guaranteed that the text will be read correctly. Correction in case of mispronunciation, misreading or similar circumstance is included in the price, as well as minor adjustments.
RECORDING OF ALREADY RECORDED TEXT

Text that must be re-recorded due to a significant change, after additions requested from the customer, is counted as a new assignment.
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